Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Harlequin Exeter, we believe gambling should be enjoyed as a form of entertainment only. It should never be viewed as a way to earn money, pay bills, or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to seek help.

Please gamble responsibly and within your means. Set limits you can afford to lose, and stick to them.

Age Verification

In the United Kingdom, you must be 18 years of age or older to gamble legally. Harlequin Exeter is committed to preventing underage gambling.

If you are under 18, please do not use our platform. Parents and guardians are encouraged to use parental control software to restrict access to gambling websites.

Warning Signs of Problem Gambling

If you recognize any of these warning signs in yourself or someone you know, problem gambling may be developing:

• Chasing losses by gambling more to recover money you've lost
• Hiding or lying about the amount of time or money spent gambling
• Gambling with money needed for essentials (rent, food, bills, medications)
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Neglecting family, friends, work, or other responsibilities due to gambling
• Borrowing money or going into debt to fund gambling
• Failed attempts to cut down or stop gambling
• Using gambling to escape stress, anxiety, or negative emotions
• Increasing the amount wagered to achieve the same level of excitement
• Experiencing mood swings related to gambling wins and losses

If you're experiencing any of these signs, please reach out for support immediately.

Self-Help Tools & Player Protections

Harlequin Exeter is committed to providing tools to help you maintain control over your gambling:

• Deposit Limits: Set a daily, weekly, or monthly cap on the amount you can deposit into your account.
• Loss Limits: Set a maximum amount you're willing to lose during a specific timeframe.
• Betting Limits: Control the maximum stake per bet to reduce risk exposure.
• Reality Checks: Receive regular reminders of how long you've been playing and how much you've wagered.
• Session Time Limits: Set automatic logout times to prevent extended gambling sessions.
• Self-Exclusion: Voluntarily exclude yourself from your account for a period you specify (minimum typically 6 months to permanent).

These tools are available in your account settings. We encourage you to use them proactively.

Support & Help Organizations

If you or someone you know needs support with problem gambling, the following organizations offer confidential, free help:

United Kingdom (Primary)

• GamCare
  Free counselling, support, and information for problem gamblers.
  www.gamcare.org.uk
  Phone: 0808 8020 133 (free, confidential)
• GamStop
  National self-exclusion scheme for online gambling in Great Britain.
  www.gamstop.co.uk
  Register to self-exclude from all UK licensed online gambling operators.
• National Gambling Treatment Service
  NHS-commissioned support for problem gambling across England, Scotland, Wales, and Northern Ireland.
  Contact your GP or local mental health services for referral.

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

If You Need Help, Reach Out Today

Asking for help is a sign of strength, not weakness. Problem gambling is a treatable condition, and support is available 24/7.

If you or someone you know is struggling with gambling, please contact one of the organizations above or speak to a trusted friend, family member, or health professional.

At Harlequin Exeter, your wellbeing is our priority. We're here to provide a safe and responsible gaming environment.

This page provides general information about responsible gambling. If you believe you have a gambling problem, seek professional help immediately. Harlequin Exeter operates under UK gambling regulations and supports the use of recognized support services.